Legal
Privacy Policy
How we protect your information and how SeshBot® handles messages, data, and privacy.
1. Information We Collect
- Name, email, and phone number when you book or contact us
- Session details, preferences, and forms you submit
- Messages sent to or from SeshBot® (AI and SMS)
- Basic analytics such as pages viewed or site performance data
2. How We Use This Information
- To confirm bookings and send session-related information
- To provide optional automated reminders, prep tips, and FAQs via SeshBot®
- To improve our tools, website, and client experience
- To prevent spam, abuse, or misuse of our systems
3. SeshBot® Privacy Notes
SeshBot® uses generative AI and third-party SMS delivery services (such as Twilio) to assist with communication and workflow automation. Messages may be logged internally for quality assurance, debugging, and improving system reliability.
Participation in SeshBot® is optional and not required to book or work with SaltySesh®. Clients may choose to engage with automated messages for convenience, or communicate directly with a human at any time.
You acknowledge that:
- AI-generated messages may occasionally contain errors or unexpected outputs
- We never sell or rent your personal data
- Message logs are used only internally and are not shared externally
4. Third-Party Tools We May Use
We use reputable service providers that follow modern privacy and security standards, including:
- Twilio – SMS delivery
- Internal tools for session and message tracking
- Analytics tools to understand general site usage
5. How to Opt Out
You may reply STOP to any SeshBot® message at any time. Opting out of automated messages does not affect your ability to book services or work with SaltySesh®.
You may also email hello@saltysesh.co to request access to or deletion of your information.
6. Data Security
We take reasonable steps to protect your data using HTTPS, access controls, and secure provider integrations. While no system can guarantee absolute security, we continually review and improve our safeguards.
7. Policy Updates
If we update this policy, we will revise the effective date. Continued use of our services constitutes acceptance of the updated version.
8. Contact
For privacy-related questions or requests, email hello@saltysesh.co.